In today’s fast-paced world, traveling can sometimes be a stressful experience, especially when navigating through busy airports or unfamiliar destinations. At Via.com, we understand the importance of providing exceptional customer service and ensuring a seamless travel experience for our valued customers. That’s why we offer a comprehensive Meet and Assist service designed to make your journey more comfortable, convenient, and hassle-free.

What is Meet and Assist Service?

Meet and Assist service is an exclusive offering that allows travelers to enjoy personalized assistance and support throughout their journey. From the moment you arrive at the airport to the time of Our team will be there to help you with your travel needs, making sure your journey is smooth and enjoyable.

Benefits of Meet and Assist service 

1. Personalized Attention: With Via.com’s Meet and Assist service, you’ll receive a warm welcome by a representative at the aerobridge, arrival gate, or bus gate. This personalized attention sets the tone for a pleasant journey, making you feel valued and cared for right from the start.
2. Seamless Immigration Process: Navigating through immigration procedures can often be time-consuming and overwhelming. Our Meet and Assist team will guide you through the immigration process, providing valuable assistance and ensuring that all required documents are in order. This support minimizes waiting times and streamlines the entry or exit process.
3. Personalized porter Service: When you book your travel through Via.com, you have the option to avail porter service. A porter will assist you with your luggage. from boarding until departure and vice versa. This service allows you to travel comfortably without the burden of carrying heavy bags, giving you more freedom to relax and enjoy your journey.
4. We provide End-to-End Assistance: Our Meet and Assist service covers all areas, not limited to specific ones. airport. Our team will accompany you throughout the entire journey, providing continuous support and guidance until you reach the arrival exit gate. Whether it’s locating your gate, arranging transportation, or answering any queries you may have, we’ll be there every step of the way to ensure your travel experience is stress-free.

Via.com designed its Meet and Assist service to enhance your travel experience by offering. personalized attention, seamless immigration assistance, and the convenience of a dedicated porter service. We understand that traveling can be challenging at times, and our goal is to provide you with a hassle-free journey from start to finish.

To avail yourself of these services, simply contact our IVR at 080 4143 1000 and press 7 or reach out to us via email at lounge@via.com. Let Via.com’s Meet and Assist service take care of the details while you focus on enjoying your travels to the fullest.

Packages for our Meet and Assist service-

Silver Arrival (Domestic/International):

1. Warm welcome by dedicated staff at the arrival hall.
2. Porter service for collecting baggage from the belt and escorting the passenger to the car park.
3. Guidance provided to passengers regarding various facilities available at the airport, such as lounges, spas, and retail stores.

Price for domestic – Rs.900 + Taxes

Price for international- Rs.1100 + Taxes

Available in – Varanasi, Ahmedabad, Bhopal

Silver Departure (Domestic/International):

1. Warm welcome by dedicated staff upon reaching the airport building.
2. Porter facility available for check-in baggage.
3. Assistance provided for airport entry, baggage X-ray, and check-in.
4. Guidance offered to passengers regarding various facilities at the airport, including lounges, spas, and retail stores.
5. Passenger escorted to the security gate with a greeting of "Happy landing."

Price for domestic – Rs.900 + Taxes

Price for international- Rs.1100 + Taxes

Available in – Varanasi, Ahmedabad, Bhopal

Gold Arrival (Domestic/International):

1. Warm welcome by a representative at the aerobridge, arrival gate, or bus gate.
2. In-terminal branding/placard at the welcome desk.
3. Guidance provided with the immigration process.
4. Porter assistance for baggage retrieval.
5. Assistance provided until the arrival exit gate.
6. Coordination for cab arrival status or receiving party.
7. Assistance provided until the car park or receiving party.

Price for domestic – Rs.2700 + Taxes

Price for international- Rs.3950 + Taxes

Available in – Bangalore, Chennai, Delhi, Guwahati, Hyderabad, Jaipur, Kochi, Luknow, Mumbai, Trivandrum, Ahmedabad Mangalore

Gold Departure (Domestic/International):

1. Warm welcome by dedicated staff at the airport building or kerbside.
2. Assistance provided for check-in baggage with a dedicated porter from kerbside to airline check-in counters.
3. Assistance offered with airline check-in and security processes.
4. After check-in, a staff member escorts the guest to the immigration counter.
5. Guidance provided with the immigration process.
6. Post-immigration, assistance provided with lounge access and retail facilities (additional charges may apply).
7. Services end at the designated boarding gate with a greeting of "Happy landing."

Price for domestic – Rs.2700 + Taxes

Price for international- Rs.3950 + Taxes

Available in – Bangalore, Chennai, Delhi, Guwahati, Hyderabad, Jaipur, Kochi, Lucknow, Mumbai, Trivandrum, Ahmedabad Mangalore

Platinum Arrival (Domestic/International):

1. Warm welcome by a representative at the aerobridge, arrival gate, or bus gate.
2. In-terminal branding/placard at the welcome desk
3. Guidance provided with the immigration process.
4. Porter assistance for baggage retrieval.
5. Assistance provided until the arrival exit gate.
6. Assistance offered with baggage loading in the car.
7. Coordination for cab arrival status or receiving party.
8. Assistance provided until the car park or receiving party.
9. Buggy/Electric Cart service available (subject to availability).

Price for domestic – Rs.3400 + Taxes

Price for international- Rs.4500 + Taxes

Cities available in – Bangalore, Delhi, Hyderabad, Kochi,Mumbai

Platinum Departure (Domestic/International):

1. Warm welcome by dedicated staff at the airport building or kerbside.
2. Assistance provided for check-in baggage with a dedicated porter from kerbside to airline check-in counters.
3. Assistance offered with airline check-in and security processes.
4. After check-in, a staff member escorts the guest to the immigration counter.
5. Guidance provided with the immigration process.
6. Post-immigration, assistance provided with lounge access and retail facilities (additional charges may apply).
7. Services end at the designated boarding gate with a greeting of "Happy landing."
8. Buggy/Electric Cart service available (subject to availability).

Price for domestic – Rs.3400 + Taxes

Price for international- Rs.4500 + Taxes

Cities available in – Bangalore, Delhi, Hyderabad, Kochi,Mumbai

The Meet and Assist Service by Via.com is going to be a game-changer in enhancing your travel experience. By offering personalized assistance and seamless support, Via.com ensures that every the moment of your journey is stress-free and enjoyable. Whether it is navigating busy airports, Their dedicated team is committed to expediting immigration processes and arranging special services. to make your travel as smooth as possible. With Via.com’s Meet and Assist Service, you can travel with confidence, knowing that a helping hand is always there to guide you along the way. Say goodbye to travel hassles and embrace a new level of convenience and comfort with Via.com.

Via.com